Refund policy

Return & Refund Policy

Effective Date: 13 March 2026

Thank you for shopping with Ke Nako Business Magazine. We provide digital magazine access. Please read our return and refund policy carefully before making a purchase.

1. Digital Products & Services

All sales of digital products are final. Due to the nature of digital content, we cannot offer refunds once the product has been accessed, downloaded, or delivered.

2. Exceptions

We may offer a refund or exchange in the following cases:

• The product was not delivered due to a technical issue on our side.
• You were charged in error or for duplicate orders.
• The product description was significantly different from what was delivered.

3. How to Request a Refund

If you believe you qualify for a refund, please contact us within 24 hours of purchase at info@kenakobusinessmagazine.store with:

• Your order number
• Proof of purchase
• A brief explanation of the issue

4. Processing Time

Approved refunds will be processed within 14 business days to your original payment method.

5. Contact Us

For any questions about this policy, reach out to us at info@kenakobusinessmagazine.store.